Service Policy

Service Policy – Plot2Suite Ecosystem

Bricks Square Tech Infra TM

This Service Policy defines the scope, structure, and terms governing services offered by Bricks Square Tech Infra through its integrated Plot2Suite ecosystem. It is intended to provide clarity, transparency, and a standardized framework for service delivery.

1. About Plot2Suite

Plot2Suite is atechnology-enabled, end-to-end construction solutions ecosystem designed to simplify the journey from plot identification to project completion through structured, professional, and integrated services.

2. Scope of Services

The Plot2Suite ecosystem includes, but is not limited to, the following modules:

  • Plot2Design – Architectural and planning services
  • Plot2Permit – Assistance in approvals and permissions
  • Plot2Build – Construction execution support
  • Plot2PMC – Project Management Consultancy
  • Plot2Turnkey – End-to-end project execution
  • Plot2Interiors – Interior design and execution
  • Plot2Smart – Smart and technology integration
  • Plot2Supply – Material sourcing and supply coordination
  • Plot2Labour – Skilled workforce support
  • Plot2Loan – Loan facilitation and documentation support

Each service is offered individually or as part of an integrated solution, depending on client requirements

3. Nature of Services

  • Services are consultancy, coordination, facilitation, and/or execution-based
  • The exact scope will be defined through project-specific agreements
  • The Company may act as
    • Consultant
    • Project Manager
    • Execution Partner
    • Facilitator

4. Client Responsibilities

Clients engaging with Plot2Suite services agree to:

  • Provide accurate and complete information
  • Submit genuine and legally valid documents
  • Ensure timely approvals and decisions
  • Make payments as per agreed terms
  • Cooperate during all project stages

The Company is not responsible for delays or issues arising due to client-side deficiencies.

5. Document Handling & Verification

As part of services, the Company may review documents such as:

  • Review of title deeds, EC, layout approvals, KYC documents
  • Review and facilitation only
  • Responsibility for document validity remains with the client

Important:

  • The Company performs review and facilitation only
  • It does not certify legal ownership or title authenticity
  • Responsibility for document validity remains with the client

6. Approvals & Regulatory Dependencies

  • Approvals are subject to government authorities and regulations
  • The Company provides assistance and coordination only
  • No guarantee is provided for:
    • Approval outcomes
    • Exact timelines

7. Project Timelines

  • All timelines are indicative and estimated
  • Delays may occur due to:
    • Government processes
    • Site conditions
    • External dependencies
    • Client delays

8. Third-Party Involvement

services may involve :

  • Architects
  • Engineers
  • Contractors
  • Vendors
  • Financial institutions

The Company acts as a coordinator/facilitator unless explicitly contracted for execution

9. Financial & Payment Terms

  • Milestone-based or stage-based payments
  • Additional scope attracts additional charges
  • Refer to Refund & Cancellation Policy for conditions

10. No Guarantee Clause

Bricks Square Tech Infra™ does not guarantee:

  • approvals or sanctions
  • loan approvals
  • exact timelines
  • Market conditions or external Outcomes

11. Intellectual Property

  • All designs, drawings, concepts, and technical documents remain the property of the Company unless otherwise agreed.
  • Unauthorized use or reproduction is prohibited

12. Service Modifications

Scope may be revised based on

  • project requirements
  • feasibility
  • regulatory requirements

Any changes shall be subject to mutual agreement.

13. Limitation of Liability

The Company shall not be liable for:

  • Delays caused by external agencies
  • Approval rejections
  • Financial losses due to third parties
  • Errors from incorrect client information

14. Confidentiality

All client data and documents are treated with strict confidentiality and handled as per the Privacy Policy.

15. Acceptance of Policy

By engaging with any Plot2Suite service, the client

  • Acknowledges having read and understood this policy
  • Agrees to the defined scope, limitations
  • Accepts the scope, limitations, and service structure.

“Plot2Suite – Service Framework”
Detailed scope, timelines, and commercials will be defined in project-specific agreements.